Terms and Conditions
Closing Accounts. A card holder may request a refund of their funds only if they are graduating, withdrawing, or are being dismissed from the University. Funds must be at least $5 in order to qualify for a refund. The refund request may be made online . Student Accounting Services will determine if a student is entitled to a refund check based on their financial obligations to the University. Checks will be mailed to the permanent address as indicated on the student record.
Refunds of any remaining balances will not be automatically issued at the end of the spring semester. Instead, balances will continue to roll over from semester to semester, year after year.
Funds deposited to the account must be expended by performing sales transactions. Cash withdrawals may not be made from the account. RU Express funds may not be utilized to pay for any term bill charges.
Inactive Accounts. RU Express accounts showing no card holder activity after 18 months will be closed and funds residing in the account will be forfeited.
Two Week Change Period. Initial deposits for any semester may be reduced or cancelled before the end of the first two weeks of the semester and allowed only as long as the initial funds have not been utilized at all. This must be done in person at the RU Express and Board Plan Office or online.
Report lost/stolen cards immediately to the RU Express/Board Plan Office. The student├??├?┬ó??s most current card may be deactivated and reactivated by them on our RU Express online deposit portal. The University's liability limit for unauthorized use on lost/stolen cards is $50.00. RUID cards are non-transferable.Terms and conditions are subject to change.