Terms and Conditions

• Any person who would like to receive a PilotCard must have a valid LSUS ID number.
• Under no circumstances should you loan your PilotCard to anyone. This includes family, friends and roommates.
• You are allowed to have only one active PilotCard at a time.
• If your card is lost or stolen, you can immediately log in to the PilotCard portal and under Account Management click on Lost/Stolen Card. This will give you a button to click to Deactivate the card. You can then follow up with the LSUS PilotCard office at pilotcard@lsus.edu or 318-797-5221.
• Any University employee tasked with making PilotCards has the right to deny the issuance of a PilotCard for any reason they deem necessary.
• A government issued photo ID, such as a license or passport, must be presented when receiving your first PilotCard. No exceptions will be made.
• High School IDs, bank cards, birth certificates, social security cards, etc. will not be accepted as forms of identification.
• A PilotCard may only be obtained by the student, staff or faculty member for whom the PilotCard is being issued. No exceptions, including written consent, will be accepted.
• PilotCards that are reported lost or stolen may be confiscated if used to access events or other services.

NOTE: Please be advised that the policies listed above are subject to change.