Deposit to Mustang Gold Plan (4FDD5355)

Mustang Gold Membership Terms and Conditions

2024-2025 Academic Year
Mustang Gold Dining Membership: For $350, purchasers receive on the day of purchase: $350 Dining Dollars and $50 Bonus Dollars for a total of $400 to spend at all Campus Dining venues. Members also receive free Admission to 2024-25 Academic Year Quarterly Mixers; one reusable Tumbler with 75 preloaded fills, available until 6/30/2025 (pick up on the 3rd floor of Vista Grande); Julian's Penny Pick-Me-Up Program through 6/11/2025 (hot coffee for $0.01 every Wednesday at Julian's, subject to availability.)

PLEASE READ THESE PROVISIONS

The Mustang Gold Faculty and Staff Dining Membership ("Faculty and Staff Membership") is offered by Campus Dining, a unit of Cal Poly Partners, to the Patron (faculty or staff at Cal Poly San Luis Obispo). By using the Faculty and Staff Membership, the Patron agrees to the following terms and conditions: 

1. USING THE FACULTY AND STAFF MEMBERSHIP. The Faculty and Staff Membership is used to purchase food and beverage items from dining venues on campus and is a dollar-for-dollar declining balance account. Available dining dollars include dining dollars and bonus dining dollars. Dining dollars are redeemed before bonus dining dollars. 

2. ELIGIBILTY. All active Cal Poly faculty and staff can purchase the Faculty and Staff Membership, per the terms of this agreement. 

3. ACCESS. The Faculty and Staff Membership is a type of "Value Account Membership" that is accessed through the magnetic strip on the back of the Patron's University ID card ("PolyCard"), or the ISO number for electronic purchases using a mobile food ordering platform. Patrons must present the PolyCard to purchase goods with the Faculty and Staff Membership at registers. It is the Patron's responsibility to acquire the PolyCard before using the Faculty and Staff Membership. Campus Dining provides all food service support at the University and can be contacted at 805-756-1176 or campusdining@calpoly.edu. 

4. VENUES. Other venues may be added or changed (or names changed) throughout the year. Venues may be open for limited hours, which will be posted at each venue or on dineoncampus.com/calpoly. Dining Dollars and Bonus Dining Dollars can be used for food services at all participating dining venues on campus. 

5. PURCHASE AND ADDITIONAL LOADS. The Faculty and Staff Memberships can be purchased, and subsequent loads can be added, for a set number of dining dollars (value) by logging into the MyCalPoly portal (https://myportal.calpoly.edu), going to the Money Matters tab, and clicking on the "Go to My Account or Place Order" link, by credit card. Online purchase and additional loads by credit card are usually instantaneous but may be delayed due to network traffic. Restitution is required for overdrafts resulting from purchases made while the register system may be off-line, with the computer server showing updated balances. 

6. CANCELLATION. The Faculty and Staff Membership can be canceled at any time with no cancellation fee by completing a cancellation form through Campus Dining. Any unspent dining dollars less bonus dining dollars will be refunded to the Patron. Bonus dining dollars, coupons, discounts, and other benefits are nonrefundable. Refunds will be issued to the same card used to make the Faculty and Staff Membership purchase, or via check. 

7. FORFEITURE. If the Patron's status as a faculty or staff member at Cal Poly San Luis Obispo becomes inactive, any unused dining dollars on the Faculty and Staff Membership will be forfeited and the Faculty and Staff Membership will automatically expire at the end of the academic year that the status deactivated. 

8. ROLLOVER. Any unused dining dollars and bonus dollars on the Faculty and Staff Membership will automatically rollover to the next academic year that the Patron's status remains active as Faculty or Staff at Cal Poly San Luis Obispo. 

9. PURCHASING WHEN THE PATRON MAY HAVE MULTIPLE VALUE ACCOUNTS. There are multiple "Value Accounts" available to Patrons on campus and all are accessed through the PolyCard. The registers are generally set to deduct value from the PolyCard in the following order: Rollover Dollars, Mustang Meal Share, Faculty and Staff Memberships, Community Dining Plans, and then Campus Express. Patrons are to select the desired payment account when using a mobile food ordering platform. 

10. NO TRANSFERS. The use of the Faculty and Staff Membership is limited to the Patron whose name appears on the PolyCard. The value of the Faculty and Staff Membership may not be resold, assigned, transferred, or used by anyone else without prior authorization of Campus Dining. 

11. UNAUTHORIZED USE. Unauthorized use of the PolyCard or the Faculty and Staff Membership value, including use by a party other than the person identified on the PolyCard, or tampering with or altering the PolyCard may warrant confiscation and possible disciplinary action by the University, a fine, and possible forfeiture of value expended. 

12. LOST OR STOLEN CARDS. The Patron is responsible for any charges on a lost or stolen PolyCard. Patron is responsible for maintaining the integrity of the PolyCard in good working order. The PolyCard must be readable by Campus Dining's cash registers for a purchase to be transacted. It is the Patron's responsibility to report a lost or stolen PolyCard to the University's PolyCard Office. 

13. NO INTEREST. No interest or other earnings will be credited to the account by Cal Poly Partners. 

14. MISCELLANEOUS. Any situation not specifically addressed herein will be resolved at the sole discretion of Campus Dining. Campus Dining cannot be responsible for payments that are lost, late, misdirected, mutilated, or delayed. Campus Dining is not responsible for incomplete, incorrect, or illegible entries made by the Patron during the application or add value process. 

15. AMENDMENT OF TERMS. Campus Dining may amend the terms of this Contract at any time.

Cancel

PolyCard Online

Automatic Deposits
Save time and schedule your deposits! Visit the Automatic Deposits section of the Campus Express menu to configure automatic deposits.

Grant Guests Access
Visit the Guest Access section of the Home menu to manage user access to your account. Guests will receive their own login and password.

Lost or Stolen PolyCards (campus ID)
Visit the Lost/Stolen Card section of the Home menu to immediately deactivate your PolyCard and protect yourself from loss.

Low Balance Notification
Visit the Low Balance Notification link in the Campus Express menu to notify yourself or others when your balance is low.

Need Additional Funds?
Visit the Request Money link in the Home menu and let us send an email on your behalf to request additional funds to your accounts.

Mustang Gold Membership Terms and Conditions

Automatic Deposits Save time and schedule your deposits! Visit the Automatic Deposits section of the Campus Express menu to configure automatic deposits.

Grant Guests Access Visit the Guest Access section of the Home menu to manage user access to your account. Guests will receive their own login and password.

Lost or Stolen PolyCards (campus ID) Visit the Lost/Stolen Card section of the Home menu to immediately deactivate your PolyCard and protect yourself from loss.

Low Balance Notification Visit the Low Balance Notification link in the Campus Express menu to notify yourself or others when your balance is low.

Need Additional Funds? Visit the Request Money link in the Home menu and let us send an email on your behalf to request additional funds to your accounts.

Mustang Gold Membership Terms and Conditions

Automatic Deposits
Save time and schedule your deposits! Visit the Automatic Deposits section of the Campus Express menu to configure automatic deposits.

Grant Guests Access
Visit the Guest Access section of the Home menu to manage user access to your account. Guests will receive their own login and password.

Lost or Stolen PolyCards (campus ID)
Visit the Lost/Stolen Card section of the Home menu to immediately deactivate your PolyCard and protect yourself from loss.

Low Balance Notification
Visit the Low Balance Notification link in the Campus Express menu to notify yourself or others when your balance is low.

Need Additional Funds?
Visit the Request Money link in the Home menu and let us send an email on your behalf to request additional funds to your accounts.