FAQ

Frequently Asked Questions

What can we tell you about your card?

Q: My card is lost/stolen. How do I deactivate it?

Q: How do I change my meal plan?

Q: Where can I use my SUNYCard?




Q: My card is lost/stolen. How do I deactivate it?

A: It is important that you deactivate a lost card immediately. You can do that on this site, call the SUNYCard office during regular business hours (518-442-5989).
or contact UPD (after business hours) to deactivate and to receive a temporary card.
You will need to come into the SUNYCard office, Campus Center B52, for a replacement card.

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Q: How do I change my meal plan?

A: Residential Plans: On-line at MyUAlbany http://www.albany.edu/myualbany University Apartment & Off- Campus Plans: On-line at MyUAlbany http://www.albany.edu/myualbany

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Q: Where can I use my SUNYCard?

A: Lots of places...
You may need it for door access - especially if you live on campus
On-campus dining locations
The Bookstore
Copiers/Printing in University Libraries
Vending Machines
Off Podium locations


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