FAQ
Frequently Asked Questions
What can we tell you about your card?

SpacerQ: How do I add funds to my card?
SpacerQ: Where can I use my card?
SpacerQ: Who can be issued a Hendrix OneCard?
SpacerQ: When does the meal plan week start? And when does it end?
SpacerQ: As an On-Campus student, what are my meal plan options?
SpacerQ: What happens to my Unused Dining Dollars at the end of the semester?
SpacerQ: If I added funds to my card through the Hendrix Website, what happens to this money at the end of the semester?
SpacerQ: If I do not plan on using my Personal Deposit funds or if I graduate, what happens to those funds?
SpacerQ: What if I show up to the Dining Room without a card?
SpacerQ: What if I loose my card over the weekend?
SpacerQ: Can I use my OneCard in the Bookstore?
SpacerQ: Can I let visitors use my card?
SpacerQ: How can I get a visitor card?
SpacerQ: What are the incentives to adding funds to my card if I live off campus and dine frequently?
SpacerQ: Can I use my OneCard to purchase drinks from the vending machine?



Q: How do I add funds to my card?
A: Funds can be added to your card by using the "Deposit money into an account" link above.
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Q: Where can I use my card?
A: You can use your card anywhere you see the school card program logo.
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Q: Who can be issued a Hendrix OneCard?
A: Students, Employees, Visitors, and Departments can be issued a Hendrix OneCard.
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Q: When does the meal plan week start? And when does it end?
A: A meal plan week runs from Sunday morning to Saturday afternoon.
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Q: As an On-Campus student, what are my meal plan options?
A: Unlimited Meal Plan: Unlimited access in the Dining Hall, as well as $200 Dining Dollars per semester which can be used in either the Burrow or the Dining Hall.

15 Meal Plan: 15 meals per week for use in the Dining Hall.

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Q: What happens to my Unused Dining Dollars at the end of the semester?
A: Any unused Dining Dollars do not carry over to the next semester.
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Q: If I added funds to my card through the Hendrix Website, what happens to this money at the end of the semester?
A: Personal deposits placed on the card are transferable and will remain on the card for use.
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Q: If I do not plan on using my Personal Deposit funds or if I graduate, what happens to those funds?
A: Upon graduation, any Personal Deposit funds added to a studentís account will be refunded to that student. Students may request the return of any added funds during the last week of the semester.
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Q: What if I show up to the Dining Room without a card?
A: Individuals will not be allowed to enter the Dining Room without a card. Meals may be purchased by cash or check.
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Q: What if I loose my card over the weekend?
A: Lost or stolen cards can only be replaced at the Information Desk in the SLTC during their normal business hours Monday through Friday 8am-5pm. Meals may be purchased by cash or check.
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Q: Can I use my OneCard in the Bookstore?
A: Book Vouchers and Personal funds added to your card can be used in the Bookstore. Dining Dollars and meal plan funds do not apply in the Bookstore.
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Q: Can I let visitors use my card?
A: You can pay for visitors meals with your Dining Dollars or added funds as long as you accompany them to the door.
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Q: How can I get a visitor card?
A: Visitor cards can be purchased at the Business Office. The purchase price is the value of personal funds placed on the card but not less than $50.
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Q: What are the incentives to adding funds to my card if I live off campus and dine frequently?
A: Many of the meals are discounted to card users and the card offers the convenience of not carrying cash.
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Q: Can I use my OneCard to purchase drinks from the vending machine?
A: You may access your Personal Deposits to purchase beverages in the Veasey, Couch, Martin, Raney and Burrow machines.
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OneCard Office
Hendrix College OneCard Office
Fausett Hall, 1st Floor
OneCard @ Hendrix.edu
(501) 450-1336
M-F: 8:00 to 4:00
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