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FAQ
Frequently Asked Questions
What can we tell you about your OneCard?

SpacerQ: What is the OneCard and why should I have one?
SpacerQ: When and where can I get a OneCard and what do I need?
SpacerQ: How much does it cost?
SpacerQ: Where can I use my OneCard?
SpacerQ: How do I get a replacement OneCard and is there a fee?
SpacerQ: How do I get a temporary OneCard?
SpacerQ: What is the CV number and where is it located in my credit card?
SpacerQ: Didn't find the answer to your question?



Q: What is the OneCard and why should I have one?
A: It's a multi-purpose identification card that accesses all privileges on campus. For students who live on campus, it is used to gain entrance to the residence halls, rooms, as well as accessing meal plans and a variety of other things.

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Q: When and where can I get a OneCard and what do I need?
A: After you have registered for classes, stop by our office located in the lower level of the Charles Von der Ahe building. You must present a valid government-issued Photo ID [driver's license, state ID or U.S. or foreign-issued passport] for identity verification purposes.

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Q: How much does it cost?
A: If you have never had one before, your first card is free.

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Q: Where can I use my OneCard?
A: You can use your card anywhere you see the OneCard Logo (looks like your card). This includes on-campus: Bookstore, Food, Laundry, Library, Residence Halls, some copiers, Vending Machines, Athletic Events and so on. In addition, we have over 40 off-campus merchants that accept the LMU OneCard (but Flexi only - Hey, state law! What can we say)

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Q: How do I get a replacement OneCard and is there a fee?
A: Come to our office with a Photo ID (driver's license, state Id or passport) with you for identity verification purposes. It is $15 for lost cards and $5 for damaged cards (you must present the active damaged card). Payment can be made by: Flexi Dollar, Student Account Charge, Check (payable to LMU), Credit Card (MasterCard or Visa) or Cash (exact amount only). Once you have a replacement card made, any prior cards are invalid.

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Q: How do I get a temporary OneCard?
A: During normal business hours come to our office located in St. Roberts Annex, 1st Floor with a photo ID (driver's license, state Id or passport) for identity verification. A Temp Card will be issued to you and is good through 10 a.m. the next business day. It works the same way as your permanent OneCard. It will allow you to access everything except the WHH Library after 8pm and check out books. Once the Temp Card expires it is NOT renewable.

After hours please go to Public Safety located in Foley Annex.

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Q: What is the CV number and where is it located in my credit card?
A: The CV number is the three or four digits after your credit card number in the signature field.

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Q: Didn't find the answer to your question?
A: Send us your question at onecard@lmu.edu
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OneCard Home | Account Home | --U.S. Patent No. 6,963,857
Account Home
Campus Business Services|OneCard Office
1 LMU Drive, MS 8323
Los Angeles, CA 90045
[310] 338-2735
M-F: 8:00 to 5:00
Wed til 7:00 during school year
Closed on University Holidays

Click here to contact the OneCard Office

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