FAQ
Frequently Asked Questions
Q: How do I change my meal plan?
Q: How much does it cost to replace my ID?
Q: Do my dining dollars rollover from the Fall semester?
Q: How do I open a Commuter meal plan?
Q: Can I request a refund of my unused Dining Dollars?
Q: What is the difference between Hawk$$ and Dining dollars?
Q: What are Hawk$$ and where can I use them?
Q: How do I sign up for Grubhub?
Q: How do I change my meal plan?
A: To change your meal plan.
Log on to your my.newpaltz.edu account Click on the "Students" tab
Click on the "Money" link
Choose the "My Student Account" link
Make sure you are viewing the correct semester.
Click "Change My Meal Plan"
**Please note you are allowed only one change per semester
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Q: How much does it cost to replace my ID?
A: The cost for a replacement ID is $20
This fee will be for all lost or damaged ID cards.
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Q: Do my dining dollars rollover from the Fall semester?
A:
Unused dining dollars from the Fall Semester will roll over to the Spring Semester provided there is a meal plan purchased for the Spring Semester.
Any unspent dining dollars at the end of the Spring semester will be forfeited.
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Q: How do I open a Commuter meal plan?
A: Each semester you will need to either add the plan to your tuition bill or contact our office directly to setup a Commuter meal plan.
Our office accepts all major credit cards over the phone.
We can be reached at 845-257-3034 Monday-Friday 8:30am-5pm
Summer hours 8:00 am to 4:00 pm
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Q: Can I request a refund of my unused Dining Dollars?
A: Because Dining Dollars are free of sales tax they are not eligable for refunds. Please be sure to use all funds before the end of the Spring semester.
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Q: What is the difference between Hawk$$ and Dining dollars?
A: Dining dollars-
are funds that can be used only in food service locations on campus. All Dining Dollars are free of sales tax and are not refundable. Remaining balances from Fall can be used in Spring if you have a new Spring meal plan but all balances must be used by the last day of the Spring semester.
Hawk$$-are funds deposited to your ID card that can be used for anything from books at the Campus Bookstore to meals at dining service locations and at several local businesses. Your Hawk Dollars account is separate from the meal plan, and since Hawk Dollar sales are subject to the 8% NYS sales tax, any unused money (greater than $5) can be refunded to you at the end of the semester at your request.
The minimum to open up a Hawk Dollar account is $25. Stop by the Campus Card office (PDH) to sign up or simply add here online with MC or Visa.
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Q: What are Hawk$$ and where can I use them?
A: Hawk$$ are funds deposited to your ID card that can be used for anything from books at the Campus Bookstore to meals at dining service locations and at several local businesses.
Your Hawk Dollars account is separate from the meal plan, and since Hawk Dollar sales are subject to the 8% NYS sales tax, any unused money (greater than $5) can be refunded to you at the end of the semester at your request.
The minimum to open up a Hawk Dollar account is $25. Stop by the Campus Card office (PDH) to sign up or simply add here online with MC or Visa.
Main Course
Jacks Meats
Rinos
Tops
McGillicuddy's
Carry Out Kings
The Bookstore @ New Paltz
Grubhub
Shop Rite
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Q: How do I sign up for Grubhub?
A: Download the Grubhub app on your mobile device and create a new account (or sign in if you already have a Grubhub account). Once you are signed in, add New Paltz as your campus by visiting “Settings” within your “Account” menu. Select “Campus Dining” and search for “SUNY College at New Paltz” to add as an affiliation. You should now be able to view on-campus dining locations within your Grubhub account.
To add your campus ID card and connect your meal plan as a payment method, visit “Settings” within your “Account” menu. Select Payment > Add new payment > ID Card and enter your credentials
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