Wolfpack One Card FAQs

Have questions about your Wolfpack One Card?


Below is a list of frequently asked questions about the Wolfpack One Card.



SpaceQ: How do I make additional deposits?

SpaceQ: Can I let someone borrow my card?

SpaceQ: What if I find someone else's card?

SpaceQ: What if I lose my card?

SpaceQ: Who is eligible for a Wolfpack One ID Card?

SpaceQ: Where are IDs made?

SpaceQ: How do I make purchases on campus using the AllCampus network?

SpaceQ: How do I close my student AllCampus account?




Q: How do I make additional deposits?

A: You can make additional deposits at any time. We accept cash, checks, Visa, and MasterCard or your bank's debit card. You can come into the office or send a check through the mail.

AllCampus Network
NC State University
Box 7307
Raleigh, NC 27695
919-515-3090

Another way of making a deposit into your AllCampus Card is our new online deposit feature. Students and parents can add value to the through the Web by using a Visa or MasterCard. Visit our Account Services section to access our online features. You will be able to add funds, check your balances and view your recent transactions anytime you want. Your electronic funds will be available immediately. However, there will be a $2.00 convenience fee when you add value through the Web. For instance, if you deposit $50.00 online your credit card will be charged $52.00.
(Back to top)


Q: Can I let someone borrow my card?

A: Rights and privileges associated with the card are non-transferable. Do not lend your card to a friend. If you lose your card, make sure you report it lost immediately on this web site. You are held accountable for all financial and business transaction conducted with your Wolfpack One Card before it is reported lost or stolen. Always carry your Wolfpack One Card with you as it is your proof that you are a student, faculty or staff member, and because it will make your life easier with all of its capabilities.

(Back to top)


Q: What if I find someone else's card?

A: If you find someone else's card, be sure to return it to the Wolfpack One Card office at the West Dunn Building or call 919.515.3090 for further instructions. Attempting to use a lost and/or stolen card for any purpose can be considered theft.

(Back to top)


Q: What if I lose my card?

A: Report the loss immediately to the Wolfpack One Card office in the West Dunn Building to prevent unauthorized use of your card. You may also use this website to immediately protect your accounts if your card is missing. Those students and staff who have chosen to link their Wolfpack One Card to their US Bank Debit MasterCard account must also notify US Bank in the event of a lost or stolen card by calling 855.613.9098 or on line at www.usbankcampuscrd/NCSTATE. To replace your Wolfpack One Card, simply stop by the Wolfpack One Card office during normal business hours to have your card reprinted. There is a card replacement fee of $20.

(Back to top)


Q: Who is eligible for a Wolfpack One ID Card?

A: The Wolfpack One Card office issues identification cards to currently enrolled students and currently employed faculty/staff. Both are loaded into the system via downloads from Registration and Records and the PeopleSoft system. ID cards are issued to NC State employees not paid by the University, visiting scholars, visiting professors, Encore program members, NC State affiliates and guests of the University by written request approved by a Dean or Vice-Chancellor. Non-photo conference/guest cards are issued to summer conference groups and special programs requiring access to University services without being issued a Student or Faculty/Staff ID. There is no fee for the first NC State ID card for students, faculty/staff and other authorized users. There is a $20 fee for replacement cards.

(Back to top)


Q: Where are IDs made?

A: Faculty and Staff get their first card during orientation at the onboarding center. Students get them at new student orientation. At all other times, please visit the Wolfpack One Card office at the West Dunn Building. The hours of operation are Monday - Friday from 8:00 a.m. to 5:00 p.m. We will be moving to the Talley Student Union in August 2015.

(Back to top)


Q: How do I make purchases on campus using the AllCampus network?

A: Students: To open an AllCampus Network account, mail your check or money order to: AllCampus Network NC State University Box 7307 Raleigh, NC 27695 Faculty/Staff: Complete the payroll deduction form found at go.ncsu.edu/payroll_deduction You can also visit the Wolfpack One Card Office at the West Dunn Building. The hours of operation are Monday - Friday from 8:00 am to 5:00 pm.

(Back to top)


Q: How do I close my student AllCampus account?

A: Deposits to the AllCampus Account are the property of the student holding the account. Students may close their account at any time and request a refund of the remaining account balance. A refund check will be mailed, normally within two weeks of the request. In the event the student leaves school and does not request a refund of their remaining account balance of more than $20.00 by semester break of the next year, the Wolfpack One office will mail to the last known permanent address a letter informing the person of their leftover balance and a refund check. Each year on July 1, an inactive account fee of $5.00 should be applied against the balances of those accounts marked as inactive. If the balance is less than $5.00, the balance should be set to zero and the account should be closed. Those accounts for which contact information may not be available to produce a refund, or for those that refund checks have never been cashed, or for balances for which no refund has been requested, are to be submitted as escheats in January five years after being marked inactive. Lists from each year are to be compared to determine the age of the possible escheat item.

(Back to top)