FAQ

Frequently Asked Questions


What can we tell you about your card?



SpaceQ: Where can I use my card?

SpaceQ: How do I maintain my Statesman Card?

SpaceQ: How much does my Statesman Card cost?

SpaceQ: Can I use Statesman Dollars if I'm not a student?

SpaceQ: Do my Statesman Dollars expire?

SpaceQ: How can I make deposits to my Statesman Dollars account?

SpaceQ: Where do I download the RBC Statesman Card App?

SpaceQ: How do I create my log in for use with the RBC Statesman Card App?

SpaceQ: What can I do with the RBC Statesman Card App?




Q: Where can I use my card?

A: You can use your card at the following locations:
Campus Bookstore
Library & Student Commons
Statesman Grill
Barn Theatre
Vending Machines


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Q: How do I maintain my Statesman Card?

A: Don't
- Lose it
- Hole punch it
- Mark on it
- Use it to open things
- Chew on it
- Microwave it
- Let someone borrow or use it
Do
- Keep it with you at all times while on campus
- Purchase a card accessory
- Store it in a safe place when not in use


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Q: How much does my Statesman Card cost?

A: Students, Faculty, Staff - your first ID is free!
Replacement IDs - $20.00 paid in the Business Office


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Q: Can I use Statesman Dollars if I'm not a student?

A: Yes, Statesman Dollars can be used by anyone issued a valid ID.


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Q: Do my Statesman Dollars expire?

A: Your Statesman Dollars remain on your card as long as the card is active. Funds on the card cannot be refunded.


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Q: How can I make deposits to my Statesman Dollars account?

A: - Online with Visa or MasterCard
- At the Business Office
- Using the Statesman App on your iPhone or Droid device
- Using the RBC Online Card Office website


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Q: Where do I download the RBC Statesman Card App?

A: The RBC Statesman Card App is available in the iTunes and Droid app stores.


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Q: How do I create my log in for use with the RBC Statesman Card App?

A: Go to the RBC website, from the myRBC link at the top of the home page, select RBC Online Card Office. In the Upper right hand of this page is a Sign-in box. Select "I'm new here" to create you log in information. The log in you create here is the log in you will use in the RBC Statesman App.


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Q: What can I do with the RBC Statesman Card App?

A: Currently the app is used to manage and track your meal plan and Statesman Dollars accounts. More features are in development, stay tuned.


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