Gold Card
Frequently Asked Questions about the Gold Card & Gold Card Plus
Q: Do I have to get a Gold Card?
Q: Do I have to put money into a Gold Card Plus Account?
Q: Can I get cash from my Gold Card?
Q: Can I get a refund from my Gold Card?
Q: What's the difference between the Gold Card Plus Account and my Student Account?
Q: Can I fund a Gold Card Plus Account with a debit or credit card?
Q: I lost my card, what do I do?
Q: My card was stolen, what do I do?
Q: My card isn't working and I can't swipe into door or meals.
Q: Can I have access to another Residence Hall?
Q: What is a Gold Card?
A: A Gold Card is your Colorado College identification card. It communicates by the magnetic stripe on the back of the card to computers that access your dormitory door, meals, flex, and money if you have funded an account.
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Q: Do I have to get a Gold Card?
A: YES. All faculty, staff, and students must carry a Gold Card at all times and be prepared to show it to any college official who may ask to see it. It is the only way to access your dormitory, and the only way to utilize your meal plan.
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Q: Do I have to put money into a Gold Card Plus Account?
A: Funding a Gold Card is an easy way to make transactions, as it will act as a debit card around campus. You do not need to make a deposit to 'activate' your Gold Card Plus Account. A Gold Card Plus Account is automatically created for you when you are issued your card, and maintains a zero balance until you make a deposit. Use the Make A Deposit link to fund your Gold Card online.
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Q: Can I get cash from my Gold Card?
A: The Gold Card is not an ATM and can only be used for goods and services on campus.
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Q: Can I get a refund from my Gold Card?
A: Gold Card Plus balances will roll from year to year. The balance on your Gold Card will be transferred to your student account. Any bills owed to Colorado College will first be deducted and then a check will be mailed to you.
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Q: What's the difference between the Gold Card Plus Account and my Student Account?
A: The Gold Card Plus Account is your debit account used to purchase goods and services on campus. The Student Account is where tuition, room, board, etc. are billed. Do NOT make a deposit into your Gold Card Plus Account with the intention of paying any part of your Student Account bill. Meal Plans are charged to your Student Account.
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Q: Can I fund a Gold Card Plus Account with a debit or credit card?
A: YES. Visa or Master Card.
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Q: I lost my card, what do I do?
A: Visit the ITS Solutions Center on the first floor of Tutt Library (during business hours) or notify Security (after business hours) immediately. The card will be deactivated so that no one can use it.
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Q: How do I replace my card?
A: Visit the ITS Solutions Center on the first floor of Tutt Library during business hours to have a new card printed. Replacement cards are $30.00.
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Q: My card was stolen, what do I do?
A: Visit the ITS Solutions Center on the first floor of Tutt Library (during business hours) or notify Security (after business hours) immediately. The card will be deactivated so that no one else can use it.
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Q: My card broke, now what?
A: Bring the pieces to the ITS Solutions Center on the first floor of Tutt Library during business hours and we will print a new card. Note that the 3rd card and beyond will be a fee of $30 charged to your student account.
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Q: My card isn't working and I can't swipe into door or meals.
A: Visit the ITS Solutions Center on the first floor of Tutt Library and let the experts determine and fix the problem.
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Q: Can I have access to another Residence Hall?
A: Not unless you have been given explicit permission to access that building by Residential Life, in which case this change must be made by an authorized representative of Residential Life. The Residential Life offices are on the ground floor of Bemis Hall on the east side.
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